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Workplace Technology Trainer

Department:  IT - ANZ

North Strathfield, AU, 2137

Job Function:  IT - ANZ
Employment Type:  Full time

At The Arnott’s Group, you’ll work with a diverse team who align with our values and are passionate and empowered to perform at pace and achieve big things.  Alongside genuine people, you’ll enable the local production of quality products including Tim Tams, Campbells Soup, Shapes, V8 juice, Vita-Weat, Scotch Fingers and many, many more…. which you also get to enjoy.


We are proud of our legacy, but we aren’t stopping here!  Collaborators, innovators, and agile thinkers with a curious mind thrive here.  Be part of a future which is full of delicious moments created locally, by you! 


The Opportunity

We are currently looking for a Workplace Technology Trainer to join our team at our North Strathfield head office. You will develop and deliver IT training programs of work across a range of different platforms and applications to the business.


The successful candidate will work closely with the broader IT team and partner with the business to identify and address training needs, quickly building a sound understanding of our different systems and tools to enhance technology employee experience.


The Accountabilities

  • Develop and deliver in person or virtual technology training programs for employees and customers, ensuring that they are effective, relevant, and engaging
  • Assess the training needs of employees and customers to determine the appropriate training programs and materials that are required
  • Create training materials such as user manuals, video tutorials, online training modules, and instructor-led presentations to support the delivery of training programs
  • Provide technical support and assistance to trainees during and after the training sessions, including troubleshooting technical issues, answering questions, and providing guidance on how to use the technology
  • Collaborate with other teams within the organisation, subject matter experts, and technical support teams, to develop and deliver effective training programs
  • Stay up-to-date with the latest developments in technology and incorporate this knowledge into the training programs
  • Develop and maintain a repository of training resources, such as training manuals, documentation, and instructional videos, to support ongoing learning and development
  • Conduct technology training sessions for individuals, groups, or organizations. The trainer must be proficient in the technology they are teaching and be able to clearly and effectively communicate the subject matter to the trainees
  • Play a key role in embedding and coordinating the end-to-end IT experience for new starters and existing staff, identifying opportunities and efficiencies


The Ingredients for Success

Just like you can’t make a Tim Tam without chocolate, there are a few essential ingredients we need for this role:

  • Experience working in the technology industry, and a deep understanding of industry trends and developments
  • A bachelor's or master's degree in a related field such as Information Technology, Computer Science, Education, or a related field. Additionally, relevant certifications such as Certified Technical Trainer (CTT+) or Certified Professional in Learning and Performance (CPLP) can be beneficial
  • Experience in designing, developing, and delivering training programs using various instructional design models and methodologies.
  • Strong communication and interpersonal skills to effectively engage with trainees, explain complex technical concepts, and provide feedback and guidance.
  • Excellent presentation and facilitation skills to deliver training sessions in a clear, engaging, and interactive manner.
  • Experience working with Learning Management Systems (LMS) and other training technology to manage and deliver training programs.
  • Ability to quickly adapt to changes in technology and training methods.
  • Strong analytical skills to assess training needs, evaluate training effectiveness, and continuously improve training programs.
  • Experience in video creation and editing is highly desirable  


Culture and Perks

We stand for high performance with integrity and find moments of pride and celebrate the wins gained from our collective effort. These are part of our culture and the cornerstones of The Arnott’s Way. When you join our team, you can expect to experience a real sense of belonging, be empowered with accountability, be recognised for your contribution, collaborate with great people and enjoy the following perks:  

  • Prioritise your physical, mental and financial wellbeing with discounted Health Insurance, home loans, gym memberships and access to our employee assistance program.
  • Free parking for all employees, easily accessible to the office by public transport, onsite showers and secure bike parking.
  • From the sustainability strategy to our Inclusion & Belonging work, there are ways to make a difference to people and the planet.


To Apply

If this sounds like your next opportunity, please follow the link and apply. The Arnott’s Group unites a collection of leading consumer brands connected by our purpose, to create delicious moments. We recognise that creating delicious moments for a diverse range of consumers is only possible if our workforce reflects the consumers we serve. We are an equal opportunity employer – because it’s right for our consumers, our business, and our people.  


*We do not accept unsolicited resumes from agencies*